Return Request

Thank you for considering a return with The Leather House Co. We understand that sometimes a product may not meet your expectations, and we are here to assist you in the return process.

Please note that our return policy allows for returns within 14 days of receiving your item. To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Additionally, you will need to provide the receipt or proof of purchase.

If you would like to initiate a return, please follow these steps:

  1. Contact our customer support team at return@theleatherhouseco.com to inform us about your return request. Please include your order number and a brief description of the reason for the return.
  2. Once your return request is approved, we will provide you with a return shipping label and instructions on how and where to send the package.
  3. Package the item securely, ensuring that it is protected during transit.
  4. Attach the provided return shipping label to the package.
  5. Send the package to the designated address: 14, Ram Gali No. 8, Raja Park, Jaipur, Rajasthan - 302004.

Please note that returns sent without prior approval will not be accepted.

If you have any questions or concerns regarding your return, please do not hesitate to contact us at return@theleatherhouseco.com. Our dedicated customer support team is here to assist you throughout the process.

Once we receive your returned item, our team will inspect it to ensure that it meets the return criteria. We will then notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 - 15 business days and will be credited to your original payment method.

We appreciate your understanding and cooperation in adhering to our return policy. At The Leather House Co., we strive to provide the highest quality products and exceptional customer service. If you have any further questions or require additional assistance, please do not hesitate to reach out to us.

Return Request